Salesforce and IBM are expanding their partnership on AI development, providing businesses with greater flexibility and control over how they leverage AI and data for customer relationship management (CRM). As a result, businesses should be able to make data-driven decisions and automate tasks directly within their workflows.
According to a press release, IBM’s powerful Granite series of Large Language Models (LLM) will be making it to Salesforce Einstein 1, the company’s AI platform.
