A TikTok content creator placed a Jimmy John’s order for a spicy Italian sandwich. When she realized she received the wrong sandwich, she requested a refund, only to be talked down to by an employee for trying to get her money back.
In a video with more than 20,000 views posted on Oct. 24, @carmawowie explained how poor the customer service at her local Jimmy John’s location was. “I’m obviously really disappointed… I see that sandwich, so I’m upset,” she told her audience.
