Installing a hidden spy camera by their mother’s care home bed was not something Ann King’s children ever imagined would be necessary.
When their 88-year-old mother faced worsening dementia, they considered a dozen care home options and carefully picked Reigate Grange, part of the Signature Senior Lifestyle chain. The Surrey property reminded King’s son, Richard Last, of the five-star Mayfair hotel Claridge’s, where he had once worked as an electrician. The home marketed itself as being like “a luxury cruise ship”, with a cinema, spa and beauty salon, and a promise of “fantastic care”. It looked safe and stimulating. With annual fees close to £100,000, it appeared reassuringly expensive.