A woman has claimed she received a parking fine after using a Tesco car park in Swansea city centre, despite the ticket validation machine being out of order when she tried to use it. Catherine Williams said the incident happened when she visited the supermarket chain's Marina store on June 12.
The store's car park now uses a system to track the amount of time people park there, with automatic number plate recognition cameras capturing the registration of cars as they enter, and a system in place which gives shoppers a code to type into a machine outside the store as they leave, which tracks their time of exit.
But Ms Williams, from Mumbles, said that on the day in question the machine was out of order and she went into the store to explain the situation to staff, who assured her that as long as she had not exceeded her allotted parking time she would be fine. You can get more Swansea news and other story updates straight to your inbox by subscribing to our newsletters here.
