People in Wales called 999 last year because they'd lost their house keys, someone had an ingrown toenail and someone had cut their finger but didn’t have any plasters.
The Welsh Ambulance Service has published details of some of the "inappropriate" calls received by handlers last year. Of the 448,994 incidents recorded by the service last year almost a fifth were non-urgent, including someone with hair dye in their eye.
Another person person called 999 because they couldn’t sleep while another had run out of medication. Below are examples of some of the real 999 calls made to the ambulance service in the last 12 months.
