Complaining has become a way of life for consumer champion Scott Dixon - and it has helped him claw back thousands of pounds for disgruntled customers who've been at the mercy of shoddy service.
In the first five months of 2023 alone, he estimates he has saved people over £10,000 on everything from a kitchen refund, to unfair parking fines and a burst watermelon.
He told The Mirror: “What started as a hobby based on a lifetime of unique and bad experiences has turned into a passion in helping consumers in raising awareness of consumer rights.