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PC Gamer
PC Gamer
Jacob Fox

'I've been waiting over 4 hours in the cold': Zipcar's Black Friday-related car sharing outage left some users locked out of their rides like leg-using chumps

A Zipcar car and a person holding their phone with the Zipcar app open.

You might have seen bike share schemes in some cities—you know, the ones you can unlock, ride around, and leave in a different location—but have you seen car share schemes? Maybe I'm too much of a small-town bumpkin, but I certainly hadn't. Not until I heard about them causing all kinds of kerfuffle last week.

According to 404 Media, one such car share scheme, Zipcar, experienced an outage that caused a "clusterf***" on Black Friday. Customers were left locked out of the cars they'd rented, sometimes for hours on end, and were then summarily charged for the privilege. All because the Zipcar app went down.

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