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The Guardian - UK
The Guardian - UK
Business
Zoe Wood

I thought the advert ‘roaming is getting better with EE’ was misleading

An older man laughs as he uses a phone and laptop while sitting at a table in an alleyway in Barcelona
A reader (not pictured) was aware that roaming charges had been reintroduced on new contracts since Brexit, but was surprised to find them applied to an existing account. Photograph: Westend61 GmbH/Alamy

I have received a text message from EE stating that it is “shaking up its roaming products”, with a link to a page announcing that “roaming is getting better with EE”.

The “better” offer appears to be a daily £2.59 charge for roaming in European countries – seemingly replacing the free calls and texts previously included in my plan.

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