A TikTok user named @polish80s recently shared a frustrating experience at Costco that has gotten thousands of views. She holds memberships to both Costco and Sam’s Club, but after this visit, she says she is ready to shop more at Sam’s Club instead.
Costco’s business model is built around paid memberships, which are required just to enter the store. A large portion of Costco’s net operating income comes from these membership fees, which help keep their prices low and fund perks like their generous return policy.
