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Tom’s Guide
Tom’s Guide
Technology
Amanda Caswell

'I simply do not need it' — new report reveals why a third of shoppers are skipping AI on their devices

Young people using smartphones.

You may have noticed AI is being baked into nearly every phone, laptop and gadget we buy — but a new report suggests a surprising reality: a large chunk of consumers simply don’t want it.

A new survey from Circana Connected Intelligence finds that while awareness of AI is extremely high, about 35% of U.S. consumers say they do not want AI built into their devices at all. And crucially, the resistance isn’t driven by confusion or tech anxiety — it’s driven by perceived usefulness.

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