Rail travellers on intercity trains usually find wifi is a serious disappointment. Although provided free, it is often unusable. Staying connected with the outside world is tricky and frustrating, with many people simply crossing their fingers and relying on their mobile phone hotspots – which all too often turn into “notspots”.
Yet allowing passengers to be connected while on the move is crucial for the railways – currently consuming billions of pounds in subsidies. To attract new business, the rail industry needs to show travellers they can make the most of their time on board.
