A Gateshead councillor shocked colleagues at a meeting after claiming she had to redial her GP practice over three hundred times before she got through for an appointment.
Saltwell councillor Denise Robson stressed the need for an urgent review and upgrading of local GP's phone systems and drew from her own exhausting experience.
Coun Robson told fellow councillors: "I had a very interesting experience phoning into my GP practice on November 15. This is because when I started phoning up at 8.30am, I would not have wished to know in advance that I would have to dial 327 times in 25 minutes in order to actually get through.
