A woman from north Manchester said she had her ‘dream holiday’ to Miami ruined after her bank account was frozen as she made her way to the airport.
Suzanne Lorrey, 29, from Harpurhey, was due to fly out from Heathrow Airport last Friday (June 16) to see her boyfriend for the first time in 18 months. Before leaving, she opened an HSBC Global Money Account, which allows customers to spend and send money abroad without incurring fees.
The night before her departure, Suzanne sent £500 to the account and the next day on the way to the airport transferred her money into dollars ready to spend abroad. But Suzanne, who works as a telesales agent, said she was left horrified when she got an alert on her phone stating her account had been frozen and put ‘under review’.