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The Guardian - AU
The Guardian - AU
Politics
Adeshola Ore

‘I miss out on a family experience’: the deaf Victorians taking legal action against cinemas over captions

Hoyts Netflix
Philip Waters (left) and Simon Andersson
Philip Waters (left) and Simon Andersson say the CaptiView technology used by the Hoyts cinema chain is inadequate and diminishes the cinema experience. Photograph: Christopher Hopkins/The Guardian

The dawn of the Barbie doll was projected on the big screen in the opening scenes of Greta Gerwig’s blockbuster film, but Simon Andersson was still waiting to take his seat.

Andersson, who is deaf, had requested cinema staff provide him with a closed-captioning device, called CaptiView, which allows cinemagoers to watch subtitles on a small screen that is attached to their cup holder. But the staff at the cinema were unaware the technology was on offer.

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