No, the customer isn’t always right! They might have certain preferences or different ideas on how to do things, sure. But if they act too entitled and can’t trust qualified experts to get things right, those clients can end up hurting their own interests.
Case in point, u/TheGrandmasterGrizz, a flooring installation specialist, recently went viral after opening up about a particularly difficult client he had to deal with. According to him, the ‘big boss’ thought he knew how to do the job better than the contractor, only to regret it almost immediately. Scroll down for a healthy dose of malicious compliance and a reminder to stay humble and shy away from micromanaging.
Bored Panda has reached out to the author for comment via Reddit, and we’ll update the article once we hear back from him!