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The Mary Sue

Claire Goforth

‘I’m convinced they actually hate animals’: Minnesota woman dresses up her dog for PetSmart’s Halloween event. Then she shows up

PetSmart Blue Instagram TikTok

It can take years to make a loyal customer. And just one bad experience to lose one.

That’s what a PetSmart shopper says happened at its recent Halloween event. It was supposed to be a fun day for Kelli Jo Worner (@simplykellyjo) and her dog Blue. Instead, she walked away feeling disappointed and misled.

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