Stuart Ward, 68, was “astonished” when he learned EE would raise his broadband bill to £68.76 a month from April.
“The deal that Ofcom agreed with telecommunication companies to add 3.9% on top of inflation rises is a disgrace. And we, the consumers, have no real choice, as all [of the firms] appear to do it,” he says, adding that he was paying £60.11 a month before the price rise.