I’m a victim of scammers. But Revolut says ‘no’ to a refund

A mobile call was the start of a scam that cleaned out a business account. Photograph: M4OS Photos/Alamy

I desperately need help after ­falling victim to a scam resulting in my Revolut business account being emptied of £40,000. The company is refusing a refund.

It happened in February while I was staying up a mountain in Italy with no internet and a poor mobile phone signal. I declined a call from a hidden number, then took a call from my accountant asking me to pick up the phone to Revolut because there were “some suspicious attempts to access my account”.