Every Disney employee — or as the company calls them, a “cast member” — goes through extensive training on the Disney way. To this day, I still pick up random pieces of trash or my kids’ toys using the “Disney swoop” — a simple bend at the knee, reaching down without breaking stride. And if I see a person taking a photo of a group, I instinctively ask if they’d like me to take it so they can be in the shot.
That DIsney "magical moments" mindset is ingrained in me to my core.
