It can be hugely difficult for someone living with a skin condition, as flare-ups take place seemingly out of the blue. But if you're struggling to find out what is causing the problem, it can make matters even worse.
That is the situation that writer Will Hayward found himself in for an entire decade. In that time, he had 'false dawns' with possible diagnoses, but the issues persisted for year after year.
Finally, Will had a breakthrough on his skin condition during the Covid pandemic, and he hasn't looked back since. He shared his story with our sister title, Wales Online.