Last year I bought an iPad Pro from the Apple website. After six months of use I noticed that the frame had warped substantially, so I took it to the Apple store in London’s Covent Garden. The staff declared that the problem must have been caused by accidental damage and insisted that I pay a £350 out-of-warranty charge to replace it.
I reluctantly paid up, and took the new iPad home, but within two days noticed that it, too, had developed a slight warp. The next day a thick band developed down the middle of the screen, making the iPad unusable.
