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The Guardian - UK
The Guardian - UK
Business
Anna Tims

I face losing my electricity but EDF can’t replace my RTS meter

EDF Electricity ScottishPower TK
A electrical plug on a mailshot from ScottishPower and Ofgem about the RTS switch-off on top of a PC keyboard
The RTS meter switch-off is at the end of June but there seems to be no appointments to book. Photograph: Gerard Ferry/Alamy

I face losing my electricity supply at the end of June when the Radio Teleswitch Service (RTS), which controls my meter, is switched off.

Every time I log into my EDF account I get a reminder and a link to book a visit for a meter replacement, but there are never any slots available.

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