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The Mary Sue
The Mary Sue
Sanchari Ghosh

‘I don’t have time for this, I am a nurse’: Starbucks employee serves coffee. Then customer throws the lid at her

Working at a restaurant or food joint is difficult. This is because you are facing all kinds of customers on a daily basis. While some may be pleasant, others may be erratic. In the case of user @kaathryn.xo, it was the latter that forced her to come to TikTok and share about her experiences with everyone.

On February 14, 2026, TikTok user @kaathryn.xo uploaded a video to her account recounting an incident from her time working at a Starbucks. As it turns out, a woman who had come to order a drink at the Starbucks drive-thru was miffed about the lid she received and decided to throw a tantrum at the server, in this case, Kathryn. She repeatedly insisted on being given a lid where “the straw goes in at the top”, and when she was told that nothing of that sort exists, at least in Starbucks, she threw the lid at Kathryn in rage.

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