A former sub-postmistress has demanded accountability as she told the Horizon IT inquiry how she cashed in £50,000 of her pension as she struggled to pay the debts the Post Office claimed she owed.
Heather Earley described how one customer to her branch repeatedly exploited a flaw in the system that saw her cash withdrawals credited as deposits on her account – so every time she took out £100, that sum would be added to her balance, rather than taken off it.
