A family is facing the prospect of abandoning their two-week trip after their suitcases for a holiday in Mallorca vanished - with bank cards, clothes and medication inside. Louise Ali believes TUI 'couldn't care less' after her family's suitcases failed to arrive in Palma following their flight from Manchester on Wednesday morning (August 3).
She is supposed to be enjoying a sun-drenched holiday in the popular destination for a fortnight with husband Hassan Ali, 38, and their two young sons Haris, eight, and Raff, two. But with the cases disappearing with credit and debit cards, a pre-paid holiday money card and vital treatment cream for little Raff's eczema, Louise says she will now have to come back home.
Louise was able to drop her suitcases off on Tuesday night in advance of the family's 6.20am flight, although she had to queue for three hours to wait for the drop off. The family returned to Manchester Airport at 3am the next day after a sleepless night and got through security, but their flight was delayed for two-and-a-half hours.
