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The Guardian - AU
The Guardian - AU
Business
Kat George

I bought a vehicle from a used car yard. More and more problems emerge with it. What can I do?

Lemon car
Consumer advocates are campaigning for better rules, remedies and dispute resolution channels for consumers who wind up with dodgy cars. Photograph: Getty Images

I bought a vehicle from a used car yard but after a few days I noticed it was in a bad state with issues such as oil leaks and bad suspension. The seller was contacted but wouldn’t answer the phone. Engine troubles then presented themselves. Fair Trading became involved and I was without a vehicle for four months. After retrieving the vehicle, more problems emerged. Fair Trading have not assisted in rectifying the situation for 14 months. Apart from approaching the media are there any other options?

– Fred, NSW

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