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The Guardian - AU
The Guardian - AU
Business
Kat George

I bought a gift voucher for a business that ceased trading. Is there anything I can do?

Kat George Access Canberra Act
Mousetrap with red ribbon and gift boxes on wooden table
‘You could certainly take legal action,’ Kat George says. ‘But given the likely value of the gift card, the cost and effort might not be worth your while.’ Photograph: xxmmxx/Getty Images/iStockphoto

I bought a gift voucher for a restaurant that ceased trading, but the owners have not replied to emails or registered letters requesting a refund.

ACT consumer affairs can’t help as the business is not bankrupt. It’s not so much the money as the principle, as there must be many more people in this situation. But it’s not worth the cost or effort to go to small claims. Is there anything I can do?

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