Kamryn Cowan, a Pittsburgh resident, recently went on a 9-day Eastern Caribbean cruise on Royal Caribbean’s Allure of the Seas with her boyfriend. The trip was supposed to be a relaxing getaway, but it quickly turned into a frustrating experience filled with complaints about hygiene, excursions, food, and more.
The biggest issue came when Cowan noticed that the towels in their room were not being replaced with fresh ones; they were being reused. She could tell because her dark makeup was still visible on the towels that were supposed to have been swapped out.
