Hundreds of women claim they've been left thousands of pounds out of pocket after paying for specialist beauty treatment that never went ahead. Customers who booked appointments with three branches of Skin HQ in Bolton, Manchester and Camden, say they've still not seen their money - despite booking treatments months ago.
The company, which was launched in 2020, claims to be expert in "all things skincare" and offers discount packages for laser hair removal, HydraFacials and other cosmetic work. Scores of reviews warning people to avoid three branches of the company have been left on Trustpilot in recent weeks, saying they've been "impossible" to contact.
A Facebook group has attracted nearly 300 members. A spokesperson for Skin HQ apologised for the "disruption" caused to customers and said their business had been affected by an online smear campaign and burglaries at clinics in Manchester, Bolton and Derby.
