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The Independent UK
The Independent UK
Business
Vicky Shaw

Hundreds of thousands to receive compensation for car insurance claims

The changes made to claims practices follow action from the FCA on vehicle valuations - (PA Archive)

Hundreds of thousands of motorists are set to receive compensation totalling £200 million after the financial watchdog found that some insurers had unfairly reduced payouts for stolen or written-off vehicles.

The Financial Conduct Authority (FCA) revealed that approximately 270,000 drivers are affected, with £129 million already distributed to nearly 150,000 customers. This action follows a detailed investigation by the regulator, which last year identified a practice where automatic deductions were made for assumed pre-existing damage on claims.

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