Hundreds of suitcases were left abandoned at Manchester Airport last night as passengers were told to wait more than five hours for their luggage.
TUI customer Lisa Heath, 43, was told there was no guarantee she would receive her belongings by the end of the day due to apparent staffing shortages.
Her inbound flight from Zakynthos in Greece was delayed by two and a half hours, then she waited a further two hours for her luggage - only to be told to go home.
