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The Independent UK
The Independent UK
National
Io Dodds

Hundreds of Hertz customers say they were accused of bogus theft claims after renting cars – some were even arrested

REUTERS/Regis Duvignau

A severely disabled US Air Force veteran with post-traumatic stress disorder (PTSD). An employee at Nasa's famous Jet Propulsion on assignment in Florida. A California dentist trapped in the countryside by Covid-19 quarantine rules.

These are among the 232 people who claim they were falsely accused of car theft by Hertz despite legitimately renting, returning, or in some cases never having heard of the vehicles they were alleged to have stolen.

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