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The Independent UK
The Independent UK
Travel
Lucy Thackray

‘Humiliating and traumatic’: Disabled woman carried off flight after special assistance failed to appear

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A disabled woman has spoken out about feeling “traumatised and humiliated” after special assistance was slow or non-existent at two separate UK airports, either side of her flight.

Suzanne Croft, a wheelchair user with muscular dystrophy, was flying from Newcastle Internation to London Heathrow on Thursday, 9 June when she says airport assistance staff were slow to arrive and help her on and off of the plane.

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