A non-binary teenager says they were left "humiliated" after being told to leave a Monsoon changing room while trying on a prom dress.
Charlie had been out shopping with a friend when the alleged incident, which is now under investigation, took place at the Birmingham store on Monday, April 11.
The 18-year-old student claims that after picking up a dress, they headed into the dressing room, where a member of staff informed them that "males aren't allowed to try our clothes on".
