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Tom’s Hardware
Tom’s Hardware
Technology
Christopher Harper

HP discontinues online-only LaserJet printers in response to backlash — Instant Ink subscription gets the boot, too

Official render of the HP LaserJet Pro 3002dwe, one of the printers being discontinued.

Per a report from DruckerChannel, HP has finally been forced to discontinue its cheaper e-series LaserJet printers due to customers experiencing problems with their online-only and always tied to HP+ subscription requirements. Among other things, HP+ requires a permanent Internet connection, and customers only use HP-original ink and toners, not allowing for third-party alternatives to be used at all. There are benefits to HP+, including cloud printing and an extra year's warranty, but the forced online requirement for a cheaper printer left a bad taste in the mouths of many consumers.

In any case, it's important to clarify that this discontinuation of HP printers will only impact HP LaserJet printers that have an "e" added to the end of their model name to denote the alternative business model. So, the HP Laserjet M110w is unaffected by this, but the HP LaserJet M110we and M209dwe, two cheaper always-online alternatives, will no longer be produced or sold by HP.

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