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TechRadar
TechRadar
Craig Hale

HP CEO just let slip a major issue with its printing strategy - and it's going to cost you

HP Enrique Lores CNBC
A man opens a packet of HP Instant Ink in his office.

HP CEO Enrique Lores has acknowledged the company’s ambition to transform the printing experience into a subscription model.

The revelation, in a recent CNBC interview, came amid a class-action lawsuit against the company relating to its printer firmware updates, which were shipped as security fixes but were later found to introduce printer blocking when using third-party cartridges.

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