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Connectivity is something we often take for granted in the digital age, but it can be gone in an instant — and when it matters most — in the event of a natural disaster. When cellular connectivity drops during a disaster, like it did on the Verizon network during Hurricane Helene in 2024, it can impact people in need, first responder communications, and slow relief efforts. Roughly a year after the devastating effects of Hurricane Helene, I got a firsthand look at how Verizon responds to tragedies nationwide and keeps cell service active.
