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Fortune
Fortune
Josh Davis

How to work with annoying people, according to peer-reviewed science

Anger (Credit: Getty Images)

Probably everyone has people in their lives who annoy them.  It could be a client who is being unreasonable, a relative with opposing political beliefs, or a colleague who does not respect your contribution, for example. Just the prospect of interacting with that person can be unpleasant or feel draining.  

There is a powerful tool that is often counterintuitive for quickly shifting your approach with such people and finding opportunities for breakthroughs. After making this shift it becomes possible to communicate effectively and in a more positive way with them. And you tend to find them much less annoying.  

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