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The Conversation
The Conversation
Leo S. Lo, Dean, University of Virginia

How to know if you can trust an AI’s answer to your question

An AI answer to a search query can fit one of several types. Matteo Della Torre/NurPhoto via Getty Images

I recently typed a simple question into Google search: How much screen time is too much for teenagers? Instead of presenting links, as Google had been doing for many years, it gave me an AI-generated answer. The artificial intelligence agent cited a number, then complicated that reply, noting that quality and balance of time could matter more than the number of hours, and that “too much” time could depend on a teenager’s sleep, exercise, school demands and mood.

I tried another search: Should I take a daily aspirin? This time the AI answer presented me with medical information, warned about risks and offered more tailored guidance if I provided my age and medical history.

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