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Fortune
Fortune
Chris Morris

How to get a credit if you're a DirecTV customer without ABC and ESPN

(Credit: Chris Rank—Bloomberg/Getty Images)

DirecTV and Disney appear no closer to an agreement after the entertainment giant pulled its channels, including ESPN, ABC, Hulu and more from the satellite television provider Sunday. And now DirecTV is offering angry customers some compensation, but it won’t come automatically.

The company is offering credits of $20 (and possibly more in some cases) to customers of DirecTV, DirecTV Stream, and U-Verse. All totaled, 11 million subscribers were impacted by the dispute, which saw the channels go off the air at 7:20 p.m. ET on Sunday, when fourth-round matches of the U.S. Open were ongoing.

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