How to Find the Best International Moving Company for Your Big Move Abroad (and Avoid Costly Mistakes)

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For anyone relocating overseas — whether for a job opportunity, a long-planned retirement abroad or the lure of a better lifestyle — the biggest financial risk often isn't navigating taxes or buying property abroad. It's choosing the wrong international moving company.

Moving your entire life across borders is nothing like hiring a truck for a domestic relocation. You're dealing with customs regulations, import duties, port handling fees, international shipping logistics and a level of bureaucracy that can overwhelm even organized planners.

Yet many people choose a mover based on a quick search or a low quote, only to discover — sometimes midway through the journey — that the company lacks the credentials, global infrastructure or transparency required for a complex overseas move.

Having helped hundreds of clients relocate through my company, Moving To Spain, I've seen where well-intentioned moves go off the rails.

The encouraging news is that with the right questions and a clear understanding of what separates an experienced international mover from a domestic one dabbling in overseas shipments, consumers can protect their belongings and their budgets.

Begin with accreditation and verification

The first sign of a serious international mover is accreditation. Membership in recognized organizations such as FIDI (Fédération Internationale des Déménageurs Internationaux), IAM (International Association of Movers) or the BAR (British Association of Removers) Overseas Group isn't cosmetic.

These bodies audit for quality standards, financial stability and ethical practices — and companies must maintain those standards to remain members. If a mover claims to "handle international jobs" but can't demonstrate accreditation or recent audits, that's usually a sign they lack a true global operation.

While checking credentials, ask about data security. An overseas move involves passport scans, visa documents, detailed inventory lists and high-value item declarations — all data you don't want mishandled.

A reputable mover should be able to explain, specifically, how long they retain documents and how they protect them. If the answer is vague, keep looking.

Look for demonstrated global expertise

International moves require skills that domestic movers rarely possess. A qualified company should be able to explain exactly how they navigate customs procedures at both origin and destination, what import requirements apply to your situation, and how they mitigate delays such as port congestion or customs inspections.

Their explanation should be practical and confident, not theoretical.

If a mover hesitates when you ask about duty exemptions for new residents or can't describe the entry process for your destination country, that's a red flag. Gaps in knowledge can quickly translate into surprise fees, long storage delays or clearance problems.

The way a mover talks about logistics will also demonstrate their experience. Can they walk you through the sequence from packing to port handling, vessel transit, unloading and final delivery? Can they describe the differences between groupage shipments, sole-use containers and air freight, and when each is cost-effective?

A company with true international expertise won't generalize, they'll educate.

Know who handles your belongings at every stage

Many movers rely on partner agents overseas, which is standard practice. What matters is transparency. A reputable mover should clearly identify the company that will handle your goods at your destination, how long they've partnered together and who is responsible if something goes wrong in another country's port or warehouse.

You should never find out the name of the destination agent after your belongings have already left the United States.

Subcontracting is common as well and nothing to be afraid of, but, again, it shouldn't be a mystery. Ask whether packing, trucking or specialized crating will be done by employees or subcontracted teams.

The mover should be forthright and specific. If they are not, that's usually a sign their operational setup doesn't match their marketing claims.

Make sure the quote is truly all-inclusive

One of the fastest ways an international move becomes more expensive than planned is through incomplete or misleading quotes. A proper quote should clearly spell out port and terminal handling charges, customs clearance fees, fuel surcharges, delivery conditions, storage costs and any special handling requirements.

If a mover refuses to itemize costs, or if the price seems suspiciously low without explanation, expect hidden fees later. Comparing quotes only works when each company is quoting the same scope of service; consumers often unknowingly compare an all-inclusive bid with one packed with exclusions.

Insurance isn't optional

Because international moves involve more variables and more risk, comprehensive insurance is an essential financial safeguard. Instead of simply asking whether insurance is available, ask what type of coverage is provided, whether it is based on full replacement value, which categories of items have limitations and how the claims process works.

A mover who cannot clearly answer these questions may lack the structure to resolve a claim efficiently — meaning you absorb the loss.

Evaluate service, not just logistics

Two service-level issues are frequently overlooked. The first is destination-side support: Unpacking, reassembly, debris removal and settling-in services can make a huge difference during the chaotic first days in a new country, yet many consumers don't realize these options exist.

The second is communication. Some movers provide a single point of contact throughout the process, while others hand clients off from department to department as the shipment changes hands. In a multicountry, multiweek move, a single accountable contact can save time, stress and money.

Reputation still matters, too. Ask for recent references from clients who completed international — not domestic — moves. You want to see consistency in timeliness, communication and care.

Financial stability also matters — a mover teetering financially may cut corners or rely on weaker overseas partners.

Smart ways to reduce the cost of an international move

There are several ways to control costs without sacrificing reliability. The first, and by far the most effective, is decluttering. Most people ship far more than they ultimately need. Shipping costs are tied to volume, so removing even a few boxes can meaningfully reduce the price.

Timing also plays a role. Avoiding peak moving seasons can lower rates, and comparing storage fees at origin vs destination may reveal significant differences.

Ensuring your documents and inventory are complete and compliant with destination requirements helps prevent surprise fees that stem from customs holds or prohibited items.

Finally, ask how shipment tracking works. Being able to see updates at each milestone gives you control and helps you plan your arrival — and avoid unnecessary hotel or car rental extensions while waiting for your belongings.

Finally, be very clear on the customs and excise limits of your new home. Spain, for example, has a six-month minimum ownership time for duty-free personal possessions. And some items, such as alcohol, are subject to full duty — even if you have owned a wine collection for years (we know this from personal, and expensive, experience.)

A move abroad is one of the biggest financial decisions you'll make. Selecting the right international moving company protects more than your furniture. It protects your time, your savings and your peace of mind.

With the right questions — and a clear understanding of what expertise looks like in this industry — you can avoid costly mistakes and start your new life abroad on solid financial footing.

This article was written by and presents the views of our contributing adviser, not the Kiplinger editorial staff. You can check adviser records with the SEC or with FINRA.