It’s the summertime, you’ve taken your annual leave, and you’re in the airport enjoying a pint before your flight - but then it’s announced that it has been delayed or cancelled.
You’ve been all set up for the perfect summer holiday, but a last-minute delay or cancellation e has been thrown in the works.
But what can you do? Well according to the websites of these popular airlines get your money back in certain circumstances - and here’s how to do it.
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Ryanair
After a two hours delay, you will be offered the rerouting option with assistance of airport or contact centre staff. If your flight is delayed 5 hours or more, you will be offered the option to re-route or to request a refund.
You can apply for a refund on the Ryanair website here.
Aer Lingus
If you miss a flight you can still claim a refund of government taxes by requesting a Tax Refund up to 30 days after the flight date.
Aer Lingus will process any amount eligible for refund back to the original form of payment (credit card, voucher, Avios account, etc.) within seven days and notify you by email when processed. A refund administration fee may apply.
Find out more information here .
American Airlines
American Airlines passengers are entitled to a delay compensation in the event of any of the following:
Flight delay : If your American Airlines flight arrived at your destination more than 3 hours after ETA.
Flight Cancellation : if you were not informed of cancellation or informed less than 14 days before departure.
Overbooking : If you had suffered a denied boarding due to overbooking of your flight.
Missed connecting flight : If you missed a connecting flight due to a delay in one of the legs and you arrived at your destination more than 3 hours later than expected.
You can claim the following for each journey
Short distance up to 1500km - €250
Medium distance up to 3500km - €400
Long distance up to 3500km - €600
Find out more here .
British Airways
You may be able to claim back costs caused as a result of a delayed or cancelled flight – for example, accommodation costs or food and drink while waiting at an airport.
You could also be entitled to compensation for a delayed or cancelled flight under certain circumstances.
Visit their expenses and compensation page to learn more.
Emirates
You may be entitled to compensation when you are delayed at your final destination by more than three hours and that delay arises from causes within the control of the airline.
The levels of compensation are specified as follows:
Flights of 1500 km or less - €250
Flights within the EU of more than 1500 km and for all other flights between - €400
Flight of 1500km and 3500 km and all other flights - €600
Air Canada
Compensation for delays and cancellations is calculated based on your arrival time at final destination and is:
400 CAD for delays at arrival between 3 and 6 hours
700 CAD for delays at arrival between 6 and 9 hours
1,000 CAD for delays at arrival of 9 hours and more
More information can be found here .
TUI
According to the TUI website: “In the unlikely event that your flight is delayed, you may have the right to claim compensation under the EC261 / 2004 legislation. We would also recommend purchasing travel insurance - please check the policy terms and conditions, so you have the right policy for you.
“You can claim compensation if your flight had a TOM flight number, if the arrival time was delayed by more than three hours, and if the flight took place within the last six years.
“If the delayed flight is classified as ‘Extraordinary Circumstances’ you will not be eligible for compensation under this legislation. Some common examples are, strikes (such as ground handlers, or air traffic control) or bad weather.
“To make a claim for EC261 compensation please apply directly to us, by completing our online form. One of our team of specialists will review your claim against the above criteria and will come back to you within 56 days to confirm whether or not you are eligible for compensation.
“Please note applying through a solicitor or claims company means you will receive less, as they charge a fee for their services.”
More information here .
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