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TechRadar
TechRadar
Anthony Sayers

How smart cities leverage AI to integrate services and improve efficiency

A graphic showing fleet tracking locations over a city.

The concept of a smart city has been around for a long time, but many cities end up providing only isolated services, such as bike-sharing schemes or smart bins. In reality, a truly smart city involves much more. It requires a well-designed IT infrastructure capable of managing a range of functions—from traffic management and water services to administrative tasks. For a city to be genuinely smart, its infrastructure must be built to deliver these services effectively and leverage AI to enhance collaboration among various departments within the city government.

Achieving this vision is not always straightforward. It necessitates careful consideration of residents' actual needs and the technology required to fulfill those needs. A successful smart city relies on having a clear, forward-thinking plan and establishing the appropriate technological infrastructure from the outset.

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