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Fortune

Phil Wahba

How Signet Jewelers' departing CEO revamped its e-commerce business and transformed a toxic company culture

Gina Drosos Signet e-commerce Company Culture Kay Zales Blue Nile Fortune

(Credit: Christopher Goodney/Bloomberg via Getty Images)

When Gina Drosos took over as CEO at Signet Jewelers in 2017, she inherited a company with a broken culture, seen by many as hostile to women employees, and a business in decline. Now, more than seven years later, she's is handing over the reins of a company that is stronger on all fronts.

Signet announced Drosos' retirement on Tuesday, but she will be staying in her role through Nov. 4. She will be replaced by J.K. Symancyk, the former CEO of PetSmart.

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