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TechRadar
Dario Betti

How people use ChatGPT – analysis of OpenAI’s first user study

Ai tech, businessman show virtual graphic Global Internet connect Chatgpt Chat with AI, Artificial Intelligence. .

On September 15, 2025, OpenAI published its first in-depth research examining how individuals and organizations use ChatGPT.

This paper, How People Use ChatGPT, represents the company’s attempt to document patterns of adoption, evaluate user behaviors, and provide a foundation for policymakers, industry leaders, and educators to understand the role of generative AI in daily life and professional contexts.

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