The Spanish coffee shop and health food chain Faborit has chosen nsign.tv to digitize new menu boards at all its 28 locations across the country. This initiative aims to optimize the operation of the chain’s stores, improve the customer experience, and increase turnover.
The company, which opened its doors in 2005, wanted to radically transform the way customers interact with the brand, replacing paper menus with a more visual and personalized system. “We were looking for functionality and improved responsiveness when implementing and displaying the changes that we as a 'live' company are known for, in order to increase customer satisfaction and make their experience the best it can be every time they visit our stores,” explained Kristina Szasz, IT manager at Faborit.
