It can be an easy mistake to make - whether you're in a rush, or if it just completely slips your mind, sometimes you might forget to tap out while using the Metrolink.
With 99 tram stops across Greater Manchester, it's a convenient way to get around - whether you're commuting to work or heading out to make the most of Manchester's attractions. There are a number of ways to buy a ticket for the tram, including purchasing a physical ticket at the tram stop or a mobile ticket through the 'Get Me There' app.
But a popular option used by many is to tap on and off at the smart readers, using a contactless card or your phone. But just how much could it cost you if you use the Metrolink incorrectly?
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Transport for Greater Manchester (TfGM) warns that passengers could be charged an incomplete journey fare if they forget to touch out. Their website states: "If you fail to touch-out at your destination stop, with the same card or device, we won’t know what journey(s) you made."
You have up to two hours to complete a single journey, but if you don't touch off then your account will be charged the incomplete journey fare, which is currently £4.60. Charges for incomplete journeys do not count towards the daily or weekly caps and the next time you touch your card or device to a smart reader, you will start a new journey and will need to touch-out to complete it.
However you don’t need to touch-out and touch-in again if you’re just changing trams as part of a single journey between two Metrolink stops.
If you forget to touch-in before your journey, you could be charged the contactless standard fare of £45. Or, if your card or device is not authorised for travel, you will be liable for up to £100 for the Metrolink standard fare.
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