How London's biggest bus firm is fighting back against delays and declining passenger numbers

Command and control: Go-Ahead’s new high-tech bus control room - (Go-Ahead)

London’s biggest bus firm is launching a high-tech control centre in a bid to fight back against delays that have sent passenger numbers tumbling.

Across the capital’s bus network, passenger numbers were down about eight per cent in January and February compared with a year earlier – while Tube journeys were up about three per cent.