Many companies have only just begun to think about talent redistribution—call it doing more with less. But for Intuit, moving talent around is part of its DNA. The financial software company known for products like QuickBooks and TurboTax has long retrained white-collar workers to fill talent gaps and remain competitive as a result, moving employees into new roles that suit its shifting goals as an innovator in financial technology.
“At every major inflection point, there has to be an evolution,” says Humera Shahid, chief diversity, equity, and inclusion officer and head of talent development at Intuit. Its current inflection point: transforming into a fully A.I.-driven software company.
