
On this episode of Fortune’s Leadership Next podcast, cohosts Diane Brady, executive editorial director of the Fortune CEO Initiative and Fortune Live Media, and editorial director Kristin Stoller talk to Zig Serafin, the CEO of Qualtrics. They talk about Serafin’s almost 18-year career at Microsoft; leading a company through both acquisitions and IPOs; and how the emergence of agentic AI mirrors the early years of the iPhone.
Listen to the episode or read the transcript below.